
Frequently Asked Questions
How quickly will my order be dispatched?
In-stock items are typically dispatched within 1–3 business days. Custom-made pieces require additional fabrication time and are generally shipped within 1–2 weeks of order confirmation.
Can I request a bespoke design or size not listed on the website?
Certainly. Please email your drawings or reference photographs to info@woodturn.com.au. Our team will review your specifications, provide a quotation, and advise on lead-time before production commences.
Do you deliver Australia-wide, and what are the shipping costs?
Yes, we deliver to all Australian states and territories. Shipping costs are calculated at checkout based on item dimensions, weight, and destination. Local pick-up from our Bayswater workshop is also available by appointment.